Privacy policy

PHENOMENIZE STUDIOS — PRIVACY POLICY

Last Updated: May 11, 2026

Phenomenize Studios (“we,” “us,” “our”) operates this website and online store to provide you with a curated, elevated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to securely process your orders, manage your account, and deliver the products you love.

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.


1. Personal Information We Collect

“Personal information” refers to data that identifies or can reasonably be linked to you. We may collect the following categories of information depending on how you interact with our Services:

  • Contact Information: Name, billing and shipping address, phone number, email address

  • Payment Information: Credit/debit card details, payment confirmation, transaction history

  • Account Information: Username, password, preferences, saved items

  • Order & Transaction Data: Products viewed, added to cart, purchased, returned, or exchanged

  • Communications: Messages you send to us, including customer service inquiries

  • Device Information: IP address, browser type, device identifiers, network information

  • Usage Information: How you browse, interact with, and navigate our website

We may also create inferences based on this information to improve your shopping experience.


2. How We Collect Personal Information

We collect information from:

  • You directly: When you create an account, place an order, or contact us

  • Your device: Through cookies, analytics tools, and browsing activity

  • Service providers: Such as payment processors, shipping partners, and Shopify

  • Marketing partners: When you interact with ads or promotions

  • Other third parties: As permitted by law


3. How We Use Your Personal Information

We use your information to:

Provide & Improve the Services

  • Process orders, payments, returns, and exchanges

  • Manage your account and preferences

  • Arrange shipping and delivery

  • Recommend products and personalize your experience

Marketing & Communications

  • Send promotional emails or updates

  • Show you relevant ads based on your browsing activity

  • Notify you about your orders, account, or policy updates

Security & Fraud Prevention

  • Authenticate your account

  • Detect and prevent fraudulent or malicious activity

  • Maintain a secure shopping environment

Customer Support

  • Respond to your questions

  • Resolve issues with orders or accounts

Legal Compliance

  • Respond to lawful requests

  • Comply with tax, regulatory, or reporting obligations


4. How We Share Personal Information

We may share your information with:

  • Shopify: To operate and improve our store

  • Service Providers: Payment processors, shipping carriers, IT support, analytics partners

  • Marketing Partners: For advertising and promotional purposes

  • Affiliates: Within our business group

  • Legal Authorities: When required by law

  • With Your Consent: When you direct us to share information

Shopify may also use certain data to improve its platform and services. For details, visit the Shopify Consumer Privacy Policy.


5. Third‑Party Links

Our website may contain links to third‑party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before sharing personal information.


6. Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, contact us so we can delete it.


7. Security & Data Retention

We use reasonable safeguards to protect your information, but no system is completely secure.

We retain personal information only as long as necessary to:

  • Provide the Services

  • Maintain your account

  • Comply with legal obligations

  • Resolve disputes

  • Enforce our policies


8. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access the personal information we hold about you

  • Request deletion of your information

  • Request corrections to inaccurate data

  • Request a copy of your information

  • Opt out of targeted advertising or data sharing

  • Manage your communication preferences

You may exercise these rights by contacting us using the information below.

We may need to verify your identity before processing your request.


9. International Data Transfers

Your information may be transferred, stored, or processed outside your country of residence. When required, we rely on legally recognized transfer mechanisms such as Standard Contractual Clauses.


10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last Updated” date will always indicate the most recent version.


11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you may contact us at:

📧 PhenomenizeStudios@gmail.com 📍 993 W Frank Dr, Decatur, IL 62526, USA